Primary Markets (primary-markets.com): FMA Warns Against Its Offerings
Primary Markets, operating through primary-markets.com, has been named in an official warning from the Austrian Financial Market Authority (FMA). The regulator states that the provider is not authorised to conduct investment services in Austria that require a licence and, specifically, is not permitted to provide portfolio management.
The warning was released on 25 August 2026. For anyone who has already transferred money after dealing with Primary Markets, the immediate priority should be preserving the real transaction trail and the records showing what investment or portfolio-management service was represented.
Based on the exact-domain regulatory warning and the unauthorised investment activity identified by the regulator, AssetVault Recovery considers Primary Markets / primary-markets.com a scam operation. Consumers should stop further transfers and preserve their financial records, communications and withdrawal correspondence.
No upfront recovery fees. Fees are payable only after a successful recovery.
FMA Says Primary Markets Is Not Authorised for Portfolio Management
The Austrian Financial Market Authority (FMA) identifies the following details:
- Name: Primary Markets
- Website: primary-markets.com
- Emails: support@primary-markets.com, privacy@primary-markets.com and dpo@primary-markets.com
- Apparent registered offices: Vienna, Berlin and Zurich
The FMA states that Primary Markets is not authorised to conduct investment services in Austria that require a licence. In particular, it is not permitted to offer portfolio management pursuant to Article 3(2)(2) of Austria’s Securities Supervision Act 2018 (WAG 2018).
The warning was published pursuant to Article 92(11) WAG 2018.
The regulator describes Vienna, Berlin and Zurich as the provider’s apparent registered offices. AssetVault does not therefore present those locations as independently verified corporate offices.
For an investor, the significant point is straightforward: the exact website primary-markets.com has been identified by the FMA in connection with investment services that the provider is not authorised to conduct in Austria.
Already Sent Money to Primary Markets?
If you have already invested through primary-markets.com, preserve the records showing how much money you transferred, where it was sent and what you were told would happen to it.
Important evidence can include:
- bank statements and transfer confirmations;
- beneficiary names, account numbers and IBANs;
- receiving-bank information;
- card-payment records;
- cryptocurrency transaction hashes (TXIDs), if crypto was used;
- sending and receiving wallet addresses;
- the cryptocurrency and blockchain network used;
- exchange deposit and withdrawal records;
- portfolio statements and investment reports;
- screenshots showing account balances or purported returns;
- deposit and transaction histories;
- withdrawal requests and responses;
- emails involving primary-markets.com addresses;
- WhatsApp, Telegram or other messages;
- telephone numbers and names used by representatives; and
- contracts and payment instructions.
If several payments were made, document them chronologically. Match each payment with the corresponding instruction or conversation wherever possible.
Different beneficiaries, bank accounts or cryptocurrency addresses should be recorded separately rather than treated as one combined payment destination.
AssetVault has highlighted the importance of preserving independently verifiable financial evidence in other regulator-listed cases, including Corpholding and Division Capital.
Separate the Displayed Portfolio From the Actual Transactions
Because the regulatory warning specifically concerns portfolio management, someone reviewing a Primary Markets case should distinguish between what was displayed as an investment portfolio and what happened to the money that was actually transferred.
A website can display investment positions, account balances, trading history and apparent profits. Those figures do not independently establish that corresponding assets were purchased or are being held for the investor.
Preserve screenshots and portfolio statements because they document what was represented to you. But the financial investigation should also examine evidence outside the platform.
For bank transfers, that means identifying the beneficiary, account number, receiving institution and payment reference. For cryptocurrency, it means preserving the TXID, asset, blockchain network, sending address or exchange and receiving wallet.
These records can help reconstruct where funds actually went even if access to the Primary Markets website later changes or disappears.
The distinction between a displayed investment balance and independently verifiable transactions is also relevant in cases such as Cronetrium System.
Withdrawal Problems and Requests for More Money
If you are attempting to withdraw money connected with Primary Markets and have been told that another payment must be made first, preserve the complete request before transferring anything further.
The FMA warning does not document particular withdrawal fees, taxes or release charges demanded from Primary Markets customers. AssetVault therefore does not attribute any specific additional-payment scheme to the provider without evidence from an individual case.
However, an investor who has already transferred funds should not assume that paying another fee will make an existing account balance withdrawable.
If additional money is requested as a supposed tax, verification charge, insurance payment, AML requirement, security deposit, withdrawal cost or other release condition, preserve:
- the complete payment demand;
- the amount requested;
- the reason given for the payment;
- the person or account making the request;
- the bank account or cryptocurrency wallet supplied; and
- the explanation of what would supposedly happen after payment.
If you have already made one or more such payments, preserve those transactions as part of the same chronological record rather than treating them separately from the original investment.
AssetVault Recovery Assessment
The regulatory evidence concerning Primary Markets is direct. The Austrian Financial Market Authority (FMA) identifies Primary Markets and the exact website primary-markets.com.
The FMA states that the provider is not authorised to conduct investment services in Austria that require a licence and specifically says Primary Markets is not permitted to provide portfolio management.
Based on this exact-domain regulatory evidence, AssetVault Recovery considers Primary Markets / primary-markets.com a scam operation and advises consumers not to send additional money.
For anyone who has already invested, the priority should be the underlying financial evidence: bank beneficiaries, transfer records, cryptocurrency transactions where applicable, portfolio documents, communications and withdrawal correspondence.
Be cautious as well if another organisation subsequently claims that money connected with Primary Markets has already been located or recovered but requires an advance payment before it can be returned. AssetVault’s Crypto AMF email scam alert illustrates why subsequent financial approaches should be independently verified.
Need Assistance?
If you have already sent bank funds or cryptocurrency connected with Primary Markets or primary-markets.com, preserve your payment records, portfolio documents, communications and withdrawal correspondence before access to them changes.
No upfront recovery fees. Fees are payable only after a successful recovery.
Disclaimer
This article is based principally on the official warning published by the Austrian Financial Market Authority (FMA). The FMA identifies Primary Markets and primary-markets.com and states that the provider is not authorised to conduct investment services in Austria that require a licence and is not permitted to provide portfolio management. The regulator describes the provider’s registered offices as apparently being in Vienna, Berlin and Zurich. AssetVault Recovery’s characterization of Primary Markets / primary-markets.com as a scam operation is its independent assessment based on this regulatory evidence. Individual transaction circumstances may differ, and blockchain tracing does not guarantee recovery. This article is provided for fraud-awareness and informational purposes and does not constitute legal or financial advice.
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